Clients - Finance & Insurance

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Randall & Payne

Randall & Payne are one of the leading independent accountancy practices in the region and winners of 'Independent Firm of the Year - Wales & South West England' at the recent British Accountancy Awards. Gordon Associates is proud to have helped Randall & Payne to implement Microsoft Dynamics CRM to support the firm's sales and marketing function. The solution tracks accounts, contacts & leads - with a series of customisations on the standard system - as well as providing an event management function.

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The Cotswold Group

A subsidiary of G4S, the Cotswold Group is a market leading Investigation Services provider for the insurance industry. They validate and investigate suspicious insurance claims. Services include Motor Accident and Theft Investigation, Liability, Creditor, Due Diligence, Third Party Recovery and Trace & Status. The company has over 160 staff working from offices in Gloucester, Watford and Manchester. Gordon Associates has built an intranet system for The Cotswold Group which supports the processing of thousands of insurance claims per year and the resulting investigation work. The system manages communications with the clients (insurance companies and solicitors), handles the administration associated with each case, manages surveillance and investigation staff assigned to each claim and processes workflow through to invoicing.

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Stroud & Swindon Building Society

An office administration database to support the tracking of loans in a multi-user environment. The system caters for securities for loans and features monthly capitalisation of loan interest with regular customer mailings of account information and payment requests. In addition the system features management information reports such as drop-offs, total interest charges split by month and total income.

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Alliance & Leicester Building Society

Gordon Associates provided system architecture consultancy for this major project to link the Alliance & Leicester web site to existing mainframe systems and to a new call centre implementation.

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Claim Control Consultants

Insurance claim validation experts specialising in the field of computer claims. Support and maintenance of a comprehensive 50-user business management system for tracking insurance claims and the validation of those claims from inspection to repair or replacement.

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Finance application developed for internal department of KPMG.

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